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Applicable Roles/Permissions/Licenses

At times, contacts may be mistakenly archived and stop showing on your contact list. In addition, some users may want to archive and unarchive contacts according to certain schedules. Contacts can be easily restored to the contact list at any time in Canopy.

Restore Archived Contacts

1. Navigate your Contact List and click on the Options menu in the top right corner.

2. Select Archived contacts from the dropdown menu.

3. As needed, input a search for a specific contact.

4. Click Unarchive next to each contact you want to restore to your contact list.

5. Click Done to return to the contact list.