You can view your Collections Case balance and purchase more collections cases on your Account Management Settings. To get started, click on your profile in the global navigation bar.
What's in this Article
- Purchase Collections Cases
- Roles: Admin
- Permissions: Account Management
- Licenses: Tax Resolution
Please Note: If this is your first collections case purchase, you will need to contact our Support team to process the purchase of the first case.
1. Choose Settings from the pop-out menu.
2. Select Account Management.
3. To view your remaining balance of Collections Cases, scroll down to the Collections tile on the Subscription screen.
4. To purchase more Collections Cases, click Purchase cases.
To purchase credits, you must have a default payment method already set.
5. Input the number of cases you want to buy in the Additional cases box.
The Total due will update according to the inputted quantity.
6. Click Continue.
7. Verify the purchase information and click Confirm and pay.
The total cost will be charged to your default payment method and your Remaining credits will update on the Credits tab of your Account Management screen.