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The following are the methods for contacting customer support at Canopy.

By Phone

Phone support is a premium feature for existing Canopy customers. If you already have a Canopy account, find the number in the pop-up sidebar when you click on the profile picture in your app.

By Chat

Canopy Support is available via chat from 7 am - 6 pm MST on weekdays and will typically respond within a few minutes. The Support team has extended hours for chats during the tax season.

1. Click on your profile picture/initials in the global navigation bar.

2. Click Chat With Support.

3. Click Send us a message.

4. Type your message in the Send a message... field and hit enter on your keyboard to start chatting with Canopy Support.

By Email

Canopy Support typically replies within 30 minutes. Send your email to support@canopytax.com.

Accessing CPE Courses

Canopy offers a variety of courses for CE and CPE credit. To access these courses, visit Canopy's Courses page.