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How to Print Files to Canopy Using the Desktop Assistant

How to Print Files Directly to Canopy Using the Desktop Assistant

Upload files from any program directly into a client's Canopy folder using the Desktop Assistant's print driver — no manual file export or drag-and-drop required.

Required: Desktop Assistant installed on your computer.

File Compatibility:

  • File Type: .bmp .csv .doc .docx .emf .eml .heic .htm .html .jp2 .jpeg .jpg .mkv .mov .mp4 .msg .ods .odt .pdf .png .ppt .pptx .rtf .tif .tiff .txt .xls .xlsm .xlsx .xod .xps

  • Max File Size: 4.999342 GB

  • Folders: Folders must be compressed or zipped. Unzipped folders will not be uploaded.


Upload Files With the Desktop Assistant

1. Click the Print icon on the needed document.

2. Select the Canopy printer driver as the Destination.

Note that your Print window and options may vary depending on your browser.

3. Choose Print.

4. A prompt asks you to specify a File name, a client profile, and a folder path to store the file.

  • You can choose an existing file path or create a new folder by clicking the New folder icon.

  • Click Upload.

5. Click the Desktop Assistant icon to view the status of your upload.

6. Once the upload is complete, select View in Canopy.

You will see your uploaded document in the Canopy platform in the specified client profile and folder path.

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