Required Documents
Banking information (requires one of these)
Bank statements
Deposit tickets/deposit forms
Screenshots of the online banking environment
Official emails or a letter from your bank
Check
Personal Details (requires one of these - front and back)
Driver's license
Passport
Required Information
Legal Entity Type
Legal Business Name
Not DBA - must match tax documents
Business EIN number
Business Address
If no business address, use account owners’ home address
Person Details
Name, DOB, SSN, Personal Address
Legal ID documents
Business banking information
Routing & account number
Website URL
Adyen (our payment processor) requires a valid website URL as part of the Payments enrollment process. This is part of their identity verification requirements and helps prevent fraud while enabling a high degree of security when handling payment data.
You must provide one of the following:
Your firm’s public website URL, or
Your Canopy Client Portal domain
If you don’t have a firm website:
Select the checkbox labeled “Use the Canopy Client Portal as my company website.”
Make sure your Client Portal domain is set up under Settings > Custom Branding before continuing.
If your Client Portal domain has not been configured, you’ll need to complete that step first. For instructions on setting up or customizing your Client Portal domain, see Customize Your Domain Name.
Customer Expectations
Time required to complete payments onboarding: ~ 25 min
Approval is usually instant, but can take 2-3 days if additional information or verification is required
First deposit can take 2-5 business days after activation, then normal deposit times will take effect
Surcharge approval takes 30 days after submission (regulated by card brands)
Onboarding Checklist PDF
Heads Up! Sole Proprietors do not need everything on this checklist to enroll in Canopy Payments.
