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Canopy Payments Onboarding Checklist

Updated over a week ago

Required Documents

  • Banking information (requires one of these)

    • Bank statements

    • Deposit tickets/deposit forms

    • Screenshots of the online banking environment

    • Official emails or a letter from your bank

    • Check

  • Personal Details (requires one of these - front and back)

    • Driver's license

    • Passport

Required Information

  • Legal Entity Type

  • Legal Business Name

    • Not DBA - must match tax documents

  • Business EIN number

  • Business Address

    • If no business address, use account owners’ home address

  • Person Details

    • Name, DOB, SSN, Personal Address

    • Legal ID documents

  • Business banking information

    • Routing & account number

Customer Expectations

  • Time required to complete payments onboarding: ~ 25 min

  • Approval is usually instant, but can take 2-3 days if additional information or verification is required

  • First deposit can take 2-5 business days after activation, then normal deposit times will take effect

  • Surcharge approval takes 30 days after submission (regulated by card brands)

Onboarding Checklist PDF

Heads Up! Sole Proprietors do not need everything on this checklist to enroll in Canopy Payments.

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