When a Google Calendar is synced to Canopy, access is limited by default to the user who connected it. This article explains why that happens and how to share a Google Calendar so all intended users can access it in Canopy.
Why This Matters
Shared calendars are often used for firm-wide deadlines, client meetings, and internal scheduling. If only one user can see or manage the calendar in Canopy, it limits visibility and coordination across your team.
Table of Contents
Why Shared Google Calendars Aren’t Visible to All Users
By default:
Only the user who syncs a Google Calendar to Canopy has access to it.
Other users must be explicitly granted access in Google Calendar, not in Canopy.
To make the calendar visible to additional users in Canopy, sharing permissions must be updated directly in Google.
Share the Google Calendar with Your Team
Open Google Calendar.
In the left sidebar under My calendars, locate the calendar you want to share.
Select the three dots next to the calendar name, then click Settings and sharing.
Scroll to Share with specific people.
Select Add people and enter each team member’s email address.
Set permissions to Make changes and manage sharing.
Important
This permission level ensures users can view and manage calendar events once synced to Canopy.
Confirm Calendar Sync in Canopy
Each user must complete the following steps individually:
Accept the Google Calendar sharing invitation from their email.
Connect their Google Calendar to Canopy from their personal account settings.
Confirm the shared calendar appears and is enabled for syncing.
Note
Some Google accounts may show an option under Access permissions for events (such as See all event details). If this option is not available, proceed without it.
Troubleshooting Shared Calendar Access
If users still can’t see the calendar in Canopy:
Confirm the calendar invitation was accepted in Google Calendar.
Verify the correct email address was used when sharing.
Check that Google Calendar syncing is enabled in each user’s Canopy account.
Reconfirm permission levels are set correctly in Google Calendar.
Summary
To give all users access to a shared Google Calendar in Canopy, the calendar must be shared directly in Google Calendar and each user must sync their own Google account to Canopy. Once permissions and syncing are correctly set, the calendar will be visible and usable across the team.
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