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Insights: Open Task Count by Task Assignee

Updated over a week ago

Purpose

To visually display the number of open tasks assigned to each team member segmented by not overdue and overdue status. This allows admins to quickly assess inidvidual workloads and how many overdue tasks individual members have.


Visualization Type

Stacked Column

Liveboard

Task Dashboard

Function

Workflows

Filters

Includes

Tasks with any status other than completed

Task type: Client Requests, eSign Requests, Tasks

Excludes

Completed Tasks


Need-to-Know Glossary of Terms

  • Task Type - Task category (client requests, esign requests, tasks).

  • Task Count - Number of tasks.

  • Task Assignee - Staff member assigned to the Task.

  • Task Status - Current state of a task within a workflow (e.g., not started, with client, in progress, completed, etc.).

  • Task Overdue Formula - Formula that marks a task as overdue if the task due date is prior to the current day. If the due date has not yet passed, then the task is identified as not overdue.
    if(Task Due Date < today()) then 'overdue' else 'not overdue'


Report Structure Overview

  1. Task Status Filter - Excludes completed tasks

  2. Task Type Filter - Filtered for client request, esign requests, and tasks

  3. Y-Axis - Task Counts

  4. X-Axis - Task Assignee

  5. Task Counts - Number of total tasks team members are assigned to

  6. Legend - Segmented by Not Overdue and Overdue tasks


Suggested Modifications: Want to see the exact number of Not Overdue and Overdue tasks assigned to each team member?

  1. Navigate to the Configure panel on the right hand side.

  2. Select Task Count.

  3. Scroll down to the Display section and check the box next to Detail labels.


Primary Use Case Scenario

An admin uses this report at the start of each week to review the open task distribution across team member. By seeing both the volume and whether a task is overdue, they can decide how to allocate resources or follow up on delayed tasks.


Actionable Insights

Workload visibility and clear understanding of how many open tasks each employee is responsible for. This report can also help support evaluation of task follow-through and team efficiency.

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