Set Up a Shared Email Account
Updated this week

What's in this Article

After you sync an email with Canopy, you can share access with other team members at your firm.

Set Up a Shared Email Account

1. Click on your profile on the global navigation bar.

2. Choose Settings on the pop-out menu.

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3. Select Email & Calendar.

This opens your Email & Calendar Settings.

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4. Select the account you would like to share.

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5. Click on the Share checkbox for the desired permissions.

  • Select Share permission to reply and send from this email account to allow specified team members to send and reply to emails using the selected account.

    • These users will not be able to see the account's emails in the Global Inbox.

  • Select Share full permissions for this email account to allow specified team members full access to the selected account.

    • These users will be able to reply to, view, delete, and send using the selected account.

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6. Specify which users to grant the selected permissions to using the associated Select team members dropdown.

  • You can choose to include All team members, or search for and select individual team members.

    • If you've given permission, it's indicated by a green checkbox.

    • An empty checkbox indicates restricted permission.

  • Click Done once finished selecting team members.

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