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File Migration With the Desktop Assistant

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What's in this Article

Applicable Roles/Permissions/Licenses

  • Roles: Any
  • Permissions: Upload, Move, & Organize Files
  • Licenses: Document Management

The File Migration tool is an enhancement of the Canopy Desktop Assistant that allows you to transfer entire file structures from your PC to Canopy Files. 

Upload Contact Folders with File Migration

To get started, open the Desktop Assistant by clicking the Tray Icon in the Windows taskbar.

1. Click on the Settings icon in the Desktop Assistant.

2. Choose Open Migration Tool from the dropdown menu.

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3. Upon first use, click through the Getting Started guide.

The guide will offer 3 pages of tutorial information. Be sure to read through the information to gain a detailed understanding of the File Migration tool.

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4. Drag and drop relevant contact folders to the File Migration tool to upload them to Canopy.

Alternatively, you can click Browse to search for contact folders in an upload menu.

Please Note: Only folders can be migrated to Canopy with the File Migration tool.  Standalone files are not available for migration.  

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5. To assign a folder to an existing contact in Canopy, click Assign in-line with the relevant folder.

  • Input a Contact Name and select an existing Contact.
  • Folders that have been Smart Matched will already have a contact assigned. Click on the Assigned Contact to assign the folder to a different contact.
  • Smart Matched folders will have an SM icon between the contact name and the folder options menu.

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6. To delete a folder, click on the Options menu in-line with a relevant folder.

Choose Delete from the pop-out menu.

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7. Click Upload Assigned to upload all assigned folders to Canopy.

Note that only assigned folders can be uploaded to Canopy.

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8. To view file upload status, click on the Uploads tab.

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View and Filter Completed Uploads

1. In the file migration tool, click on the Uploads tab.

2. Choose Completed from the window selection dropdown menu.

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3. To sort completed uploads, click on the Sort by dropdown menu.

4. Select an option from the dropdown menu.

Available options: Last uploaded, A-Z, and Z-A.

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Enable Smart Match

File Migration’s Smart Matching feature allows for file structures to be intelligently linked to your contacts in Canopy based on the name of your migrating folders. 

1. Open the File Migration tool in the Canopy Desktop Assistant and click the Options menu.

2. Choose Enable Smart Match from the dropdown menu.

If Smart Match is already enabled, you will only see the option to Disable Smart Match.

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