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Insights: Monthly Revenue by Service Item

Updated yesterday

Purpose

To track and analyze monthly billed revenue broken down by individual service items. This helps the firm understand which services generate the most income, spot seasonal patterers, and assesses performance over time.


Visualization Type

Pivot Table

Liveboard

Billing Dashboard

Tab

By Service

Function

Billing

Filters

Includes

Invoice date - Rolling date filter of previous 365 days

Excludes

Archived invoices

Line Item is Hidden = false


Need-to-Know Glossary of Terms

  • Line Item Billed Amount - This is the amount billed for the line item shown on the far right column of the invoice (this does not include taxes).

  • Time Entry Hours - This is a measure of time entry hours that have been billed.

  • Service Item Name - Refers to the designation used to identify the specific service billed to the client.

  • Time Entry Billable Amount - This is the amount the time entry could be billed based on the current service/user rate. If the time entry has already been billed, this rate gets locked in place based on what the rates were on the invoice date.

  • Client Name - Customer name, if a display name exists, that will be the primary search term. If there is no display name, first and last name will be displayed.

  • Billable Revenue Formula - Calculates the sum of all Time Entry billable Amounts
    sum(Time Entry Billable Amount)

  • Billed Revenue Formula - Calculates the sum of all Line Item billed Amount (excludes taxes).
    sum(Line Item Billed Amount)

  • Hours Billed Formula - Calculates the sum of all Time Entry Hours.
    sum(Time Entry Hours)

  • Invoice is Archived - True if invoice is archived, false if it is not.


Report Structure Overview

  1. Invoice Date Filter - Filtered for the previous 365 days

  2. Invoice is Archived Filter - Filter showing that archived invoices are not included in the revenue totals

  3. Row - Service Item Name

  4. Expanded Row Level 2 - Client Name

  5. Columns - Invoice Date Monthly

  6. Values - Hours Billed formula (sum of time entry hours)

  7. Values - Billable Revenue formula (sum of time entry billable amount)

  8. Values - Billed Revenue formula (sum of line item billed amount)

  9. Grand Total - Total for each row


Suggested Modifications: Want to expand all rows in a level at the same time?

  1. Navigate to one of the values in a row and right-click on the name.

  2. Midway down, you'll see an option for Expand this level.

  3. Once clicked, it will expand all rows in that level.

  4. Use same process to collapse all rows in a level.


Primary Use Case Scenario

An Partner wants to monitor monthly revenue trends by service category and identify high-performing services and evaluate profitability.


Actionable Insights

Reveals which service lines are driving revenue growth or experiencing declines. Equips leadership with the data needed to optimize resource allocation and support strategic planning by linking service performance to financial goals.

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