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Insights: Billable Time Percentage

Updated this week

Purpose

To measure the proportion of the firm's total logged time that is spent on billable (client chargeable) work, helping the firm assess productivity, efficiency, and alignment with revenue targets.
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Visualization Type

KPI

Liveboard

Task Dashboard

Tab

Overview

Function

Time

Filters

Includes

Time Entry Start date - Rolling date filter of current month


Need-to-Know Glossary of Terms

  • Time Entry Start Date - The starting timestamp of time entry duration.

  • Billable Time Percentage Formula - Takes the billable time entry hours and divides it by the total time entries.
    ​safe_divide(sum_if( Time Entry is Billable = true, Time Entry Hours), sum(Time Entry Hours))


Report Structure Overview

  1. Time Entry Start Date Filter - Filtered for the current month (month-to-date)

  2. KPI Value - Billable time percentage formula

  3. Time Entry Start Date - Displaying current month

  4. Change Analysis - Displays an analysis of changes since the previous month so you can quickly identify positive or negative trends.
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Suggested Modifications: Want to see the full change analysis of this month's hours versus last month's hours? Click on the change analysis summary and get an overview of the anomalies Insights found.


Primary Use Case Scenario

An Operations Manager reviews the KPI to evaluate staff utilization levels and uses it to support strategic decisions on hiring, training, reallocating responsibilities.
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Actionable Insights

Clear understanding of how much of the team's time is revenue-generating vs. administrative or internal work.

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