In this article:

Creating an invoice in Canopy is simple and convenient.

Time entries, services, and user rates can all be configured and summarized into an invoice to best suit your needs - down to showing an itemized breakdown or a single-line invoice.

Let’s start with your basic customization of invoices. Doing this first may save you a ton of time before you begin configuring and sending invoices.

Navigate to your firm’s Billing Settings by:

Then make sure you are on the Invoice Settings. This is broken up into two parts.

Fields

These options determine how these certain areas appear on invoices. This includes:

Reminders

Scrolling down, you can customize reminders for invoices. Reminders automatically send an email to clients for each invoice that meets the below conditions you set.

Under Setup, you can switch one up to three reminders:

For each reminder, you can include a personal message or choose to leave it blank.

Once you're finished with changing these options, don’t forget to Save.

Service Items

If you haven’t done so you may also want to add your Service items.

Click on Service items in the billing settings. Here you can add any service you offer.

To add a new service item

Adding these service items will be helpful when you are configuring your invoices.

The simplest way to create an invoice is to:

This lands you in the Invoice pop-up.

An invoice in Canopy is like any other invoice you’ve seen. It’s essentially broken down into two sections:

Along the top, you’ll indicate a Client you are billing to.

Next, you’ll input an Invoice #, otherwise, Canopy automatically numbers each invoice in sequential order. By default, it starts with 0001 and then goes to 0002, 3, and so on. It doesn’t sequentially order on custom #s though.

Then enter the date of the invoice. Note that you cannot enter a future date. Only the current date or a previous date from today. Don’t worry, Canopy will stop you :)

Then enter payment terms. If you entered a default payment term in billing settings, that appears here on every invoice you make. But of course, you can adjust as you need.

And finally the due date. The due date reflects automatically from the invoice date and terms.

So if your invoice date is today, and payment is due on receipt, then the due date is today. But if you change the terms, the due date also adjusts automatically.

Now, let’s talk about the meat of the invoice - the line or service items, where the service meets the billing.

A line item refers to any service added to an invoice, along with any quantities, rates, and prices that pertain to them.

Simply type in a service item. Service items from your Billing Settings will appear in the list for you to choose from.

Then you can leave an optional description and enter a quantity - this is the duration of your service. Then type in a rate and tax rate, if applicable. Then BAM! The service is itemized and totaled on the right-hand side of your invoice.

Now, you can continue adding items by selecting Add item. As you add items, the invoice tallies the total.

You can also alter the layout of your invoice. Click on the gearbox to display some of the columns that by default display the contact.

If you are currently working with a client that you are making the invoice for, and you have unbilled time (WIP) or unbilled expenses, you can also associate time entries and expenses to an invoice from here.

Ok, let’s cover the other invoice options at the bottom.

Single Line Invoice

Switch Single Line Invoice to create an invoice that shows only a description and the totals due.

Add Client Note

To add a Client Note, switch the Client Note toggle to green.

Terms & Conditions

To include Terms and Conditions, switch the Terms and Conditions toggle to green.

Now that your invoice is ready to send, click Preview.

After the invoice is sent, the client is notified via email and in their client portal. In the email, they can see the invoice, the amount due, and a link to the invoice.

For you as the practitioner, you can find the invoice:

Here you can see your invoices billed to the contacts.

One more thing -

You can create invoices from the Client record page as well. Under a Client's Record, click the Billing tab. Here you’ll see a basic report of the financial activity between you and the client. As you can see, it looks just like the overall Invoices dashboard but filtered down for this client.

And wouldn’t you know, here is where you can create a new invoice.