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How Do I Create a Task Template in Canopy? (Legacy Recurrence Scheduler)

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Create and save task templates from your Account Settings to standardize repeatable work.


All users can access shared task templates, but only admins or the template creator can edit them.

Heads up!
The new task recurrence scheduler is in beta. To turn it on, go to Profile icon > Settings > Experimental Features, then toggle on Task Recurrence Scheduler.

If you’re using the legacy scheduler, view this article!


Value to Your Firm

Task templates help firms streamline recurring work, maintain consistency across clients, and apply automation for efficiency.


Table of Contents


Create a Task Template

  1. Go to Templates in the global navigation bar.

  2. Select Task from the menu.

  3. Choose One:

    • Create new - Create a template from scratch.

    • Click the Duplicate icon next to a Canopy Template, rename it, and select Copy. Next, open the copied template’s Options menu and choose Edit to make your changes.


Influencer Task Templates

Explore Influencer Templates, created by expert influencer CPAs to share real-world best practices and workflows.

Templates that display a name beside them are specialized influencer templates. Learn more about Liz Scott in her bio and read her latest insights on our blog.


Complete the Basic Information

  • Task Name (required)

  • Task Description (for internal use)

  • Role(s) — Assign pooled work or automatically assign multiple team members.

    💡 Roles are only available on the Pro Tier.
    Learn more: Teams & Roles

  • Assignee(s) — Add individual team members.

  • Budgeted Hours — Useful for time tracking and capacity planning.

  • Return Type — Link a tax return type to the task.


Create a Recurring Task

To make a task recur automatically, you’ll need to toggle on Recurring and then choose when the next task should generate.

Step 1: Turn on Recurrence

  1. Toggle Recurring on.

  2. Select how the next task should be recreated:

    • Recreate on Completion – The next task is created when the current task’s status is set to Complete.

    • Recreate on Due Date Schedule – The next task is created based on the Due Date of the current task.

Step 2: Set Recurrence Details

  • Choose how often the task should recur: Daily, Weekly, Monthly, or Yearly.

  • Type a number to define the frequency (e.g., Repeat Weekly every 2 weeks).

Step 3: (For “Recreate on Due Date Schedule” Only)

If you choose Recreate on Due Date Schedule, you must set a Fixed Due Date.

  1. Scroll to the Dates section in the task.

  2. Click Add a Date.

  3. From the Date Type dropdown, select Due Date.

  4. In the Date field, select a Fixed Date. (Relative dates cannot be used for recurring tasks.)

  5. Enter how long before the due date the next task should be created:

    • Type a number and select days, weeks, or months (e.g., Create task(s) 2 week(s) before their due date).

Tip:
Use Recreate on Completion for progress-based work (e.g., bookkeeping or payroll cycles). Use Recreate on Due Date Schedule for date-driven tasks (e.g., quarterly filings or compliance work).

Enhanced Scheduling (Beta)

We’ve released new, more flexible recurrence settings in beta.

  • To enable: Go to Settings > Experimental Features and toggle on Recurring Task Schedule Beta.

  • Once enabled, you’ll see additional options for monthly, quarterly, and annual recurrences, with more granular due-date and creation rules.

👉 For a step-by-step guide to turning on the beta and using the enhanced recurrence options, see: [Recurring Tasks in Canopy].


Add a Date

Add important dates to track due dates, milestones, or automation triggers. You can add a Fixed, Relative, or Custom date — even if the task isn’t recurring.

Step 1: Open the Dates Section

  1. In the task, scroll to the Dates section.

  2. Click Add a Date.

Step 2: Choose a Date Type and Schedule

From the Date Type dropdown, select one of the following:

  • Due Date - When the task is due

  • Start Date - When the task should start

  • Custom Date (See: Create a Custom Date Type)

From the Date dropdown, select one of the scheduling options:

  • Fixed Date — Choose a specific date on the calendar.

    • Required if the task is recurring (relative dates aren’t supported for recurring tasks).

  • Relative Date — Available only for non-recurring tasks.

    • Base the date on another task or event (e.g., 3 days after Client Request is completed).

(Optional) Create a Custom Date Type

  1. Click Add a Date.

  2. Click the Date Type field.

  3. Type a new date type name into the field (e.g., Internal Review Date).

  4. Click the + icon or press Enter to save it.

  5. Select the new custom date type from the list.

  6. (Optional) Click the X next to the custom date type to remove it.

(Optional) Add More Dates

Repeat these steps to include additional date types such as Start Date, Due Date, or Target Date, as needed for tracking or automation.

💡 Tip: Use Fixed Dates for recurring tasks, Relative Dates for dependent tasks, and Custom Dates for firm-specific milestones like internal reviews or partner approvals.


Add Automations (Optional)

Automations let you streamline routine work by triggering actions based on task conditions—for example, sending a client email, assigning a subtask, or recording a date automatically.

Steps to Add an Automation

  1. Click Add an automation.

  2. Select a condition (e.g., When the task status changes to Completed).

  3. Select an action (e.g., Then send a client email).

  4. If additional fields appear, fill them out based on the selected condition and action.

💡 Canopy Tip: Combine multiple automations in one task to manage client follow-up and team assignments automatically.


Tools

Add Files

Attach files from your computer or from existing folders in Canopy.

Steps to Add Files

  1. Click Add a tool.

  2. Select File.

  3. Choose one of the following options:

    • New file — Upload a file from your computer.

    • Existing file — Attach a file stored in Internal Files or My Files.

  4. (Optional) Click the x next to a file to remove it from the template.

💡 Canopy Tip: Use Internal Files for firm-wide templates or shared resources, and My Files for personal reference materials.

Add Reminders

Reminders help your team stay on top of key dates and deadlines.

Steps to Add a Reminder

  1. Click Add a tool.

  2. Select Reminder (only available if a date is set).

  3. In the When field:

    • Select Once to send a single reminder, or Every to repeat reminders.

    • Enter a number (disabled when Every is selected) and choose days, weeks, or months.

    • Choose whether to send the reminder Before or After the selected date.

    • Select a date type to anchor the reminder.

  4. In the Assignee field, select the team members who should receive the reminder.

  5. Click Done, then Add to save it.

💡 Canopy Tip: Use repeating reminders to automate follow-ups for recurring tasks like monthly reconciliations or quarterly filings.


Add Subtasks or Client Requests

Subtasks and Client Requests break down larger workflows into smaller, trackable actions for your team and clients.

Steps to Add a Subtask or Client Request

  1. Click + Add.

  2. Choose Add Subtask or Add Client Request.

Adding a Subtask

  1. Enter a Subtask Name (required).

  2. (Optional) Add a Description for internal context.

  3. Add Roles or Assignees.

  4. Enter Budgeted Hours if tracking time.

  5. Click Add a date to include a due date, start date, or custom date.

  6. Click Add checklist item to include task steps.

  7. Click Add an automation to trigger actions based on status or dates.

  8. Click Add a tool to attach files or set team reminders.

💡 Canopy Tip: Use subtasks for firm-side actions that need to be tracked separately, such as review steps or internal sign-offs.

Adding a Client Request

  1. Enter a Request Name (required).

  2. Add Instructions for your client.

  3. (Optional) Toggle Set default team member to receive notifications to assign Roles or Assignees.

  4. Add a Client Due Date.

  5. Add a Client Reminder for follow-up.

  6. Click Add an automation to send requests automatically based on task dates or status changes.

  7. Click Add a file to attach reference materials.

  8. (Optional) Click Apply Template to prefill the client request using a saved template.

💡 Canopy Tip: Automate client requests to save time during recurring workflows like monthly bookkeeping or document collection.


Manage Subtasks and Requests

  • Click the ⋮ (three dots) icon in the upper-right corner to duplicate or delete.

  • View subtasks and client requests in the workflow preview on the right.

    • Click a name to jump to that item in the template builder.

    • Drag and drop items in the preview to reorder them.

Save the Template

  • Click Save to finish.

  • Click Save Draft to finish later.

  • Set visibility to choose which team members can access the template.


View and Filter Recurring Tasks

You can’t view tasks that haven’t been generated yet, but the Task List now includes a Recurring column to help identify active recurring tasks.

Steps to View Recurring Tasks

  1. Click the Work tab in the global navigation bar.

  2. Select Task List from the menu.

  3. Click the ⋮ (three-dot) menu.

  4. Select Customize task list.

  5. Check the box for Recurring to add the column.

  6. Click Save and Close.

  7. Scroll to the Recurring column.

    • Sort to group recurring tasks together.

    • Filter to display only recurring tasks.

💡 Canopy Tip: Use the Recurring column to quickly confirm which tasks are part of a recurring workflow and which are one-time tasks.


Related Articles


Summary

Creating task templates saves time, standardizes workflows, and enables automation for recurring work.


Use roles and placeholders for efficiency, and leverage recurrence options to keep ongoing tasks on track.


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Contact Support or ask Penny, our AI Support Bot, for assistance.

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