What's in this Article
This article is to walk you through the process when your practitioner sends you an engagement. Once they send an Engagement, you receive a secure link in your email.
Clicking the link in the email sends you to the client portal (existing client) or the secure link (new client). You can then review the Engagement step-by-step. Let's break this down a bit more, by section.
These are the services your practitioner intends to provide to you. You'll see items, frequency, and rates (if your CPA made it visible to you). You will also see subtotals, scheduled invoice dates, and any other details for billing.
This portion of the engagement has all the details your practitioner would like you to know. This is what we, in the tax industry, like to call the "fine print" or legal "mumbo jumbo".
Verify Payment Details
You can then review the processing fee disclosure, select a payment method, and authorize your practitioner to take payments from your chosen payment method. You can easily enter a credit card or banking information to pay the amount that is outlined in the engagement.
Sign and Accept
After reviewing everything, you'll then sign and accept the engagement. If you do not agree to the terms, you can simply close out of the client portal/secure link, no problem!
Once you accept and sign, you see an acceptance message and are notified that a downloadable PDF of the approved engagement will be sent to your email to keep for your records.
Note: You can also scroll to the top and download the signed PDF by clicking Download PDF. 😊
And there you have it! You've officially reviewed, accepted, and signed an Engagement!