The following release notes are up-to-date as of March 3rd, 2025.
Questionnaires Beta
We launched our custom Questionnaire Template Builder in January, and throughout February, we've introduced several updates to enhance its functionality:
Save a Questionnaire template as a draft to build your custom Questionnaire in stages. Drafts are stored in the Drafts tab and are only visible to the original creator. Once finalized, you can save the template to the Teams tab to share it with your firm or keep it in the Private tab for your personal use and access.
Export a completed Questionnaire as a PDF or CSV file to print or save to your preferred file storage. The Questionnaire task status must be set to Complete before you can save or print it.
Add a file upload question to your custom Questionnaire, allowing clients to upload necessary documents. You can include multiple file upload questions and even require file uploads before the client can complete the Questionnaire.
Keep your eye out for more Questionnaire updates coming soon!
Client Management
This feature enables you to merge duplicate contacts directly from the contact list. You'll be prompted to select a primary contact, and all other contact information will be merged into the selected contact. You can merge up to 10 duplicate contacts at a time.
Note: Merge contacts is only available for users on the new client and contact structure.
Tax Resolution
Here is a comprehensive list of all tax forms that are available within Resolution Cases.
Mobile App
We've enhanced the Canopy Mobile app to streamline the ability to add new contacts and invite them to the client portal.
Note: This update is only available with the new client and contact structure. You can still add contacts on mobile using the old client structure, but the experience may differ slightly.
Canopy Payments
We've expanded our Knowledge Base with more details on payment processing. Explore these articles to learn about the payment lifecycle, handling chargebacks, Canopy's security policies, and more!
Billing & Payments FAQ