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Navigate Billing in Canopy Mobile
Updated over a week ago

What's in this Article

Within the Canopy mobile practitioner app, you can now view outstanding invoices, view a client's outstanding balance, resend an invoice, and see if a client has viewed an invoice.

Navigate Billing in Canopy Mobile

1. Navigate to a relevant client in the mobile app.

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2. Tap on the Billing tab on the Client Record.

The client's outstanding balance is displayed at the top of the Billing tab.

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3. Tap on a listed invoice to view it.

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4. See if a client viewed an invoice in Recent History by tapping on an invoice.

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  • Tap on View full history to see a complete list of history on the invoice.

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  • You can also view history by tapping the three stacked dots on a listed invoice or long-pressing the invoice under the Billing tab and selecting View invoice history.

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5. After tapping on an invoice, scroll down to see Invoice details.

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  • Tap View full invoice to see a PDF of the invoice.

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  • You can pinch and zoom on this page!

  • On this page, you can also tap the three stacked dots to Resend invoice or Share.

6. To resend an invoice, tap on a relevant invoice's in-line options menu or long-press the invoice.

  • Choose Resend invoice from the dropdown menu.

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  • Tap the three stacked dots on the top right to resend an invoice from the details.

Note on Tags: Tags appear at the top of invoice details and on the invoice list. Tags listed can be:

  • Past Due

  • Paid

  • Partial

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