Heads Up! If you see features in this article that aren’t in your account, this article may be what you're looking for instead.
Time entries, services, and user rates can all be added to an invoice in Canopy. They can show an itemized breakdown or a single-line invoice.
Create an Invoice
1. Click the Global Add Button.
2. Select Invoice from the slide-in menu.
3. Select Single Invoice.
4. Search and select a Client for Client Name or Client Group.
For more information on Group billing, refer to Explore Group Billing
5. Add a description (optional).
6. Invoice #.
Canopy Tip: If you don't enter an invoice number of your own, Canopy automatically numbers the invoice, starting with the default #0001, and continues to number invoices sequentially (#0002, #0003, etc.), only if you do not number them yourself.
For example, say you decided to go with the default #0001 invoice number. The next invoice you create defaults to #0002 and so on.
However, Canopy does not sequentially order invoices on manual invoice numbers you enter!
7. As needed, change the Invoice Date
The date will automatically be set to the current date.
8. As needed, change the Terms for when payment is due
The Due Date will automatically update to reflect changes to the Terms.
9. Click the Gear icon for Layout and settings.
Column options are Service, Client, Description, Quantity, Rate, Assignee, Date, Task, Subtask, Discount, and Tax.
Click Done to update the visible columns.
These are the columns that will be visible on the final invoice.
Confirm how the line items are organized by selecting either separated or Grouped.
Toggle Client Notes or Terms and Conditions to be visible on the invoice
Fill out applicable information.
Click Save.
10. Complete your line item invoice information.
Input a Service Item.
Fill out each visible column.
The columns will automatically update to reflect the service item's information.
As needed, click + Add line item to add any additional service to the invoice.
Reorder items as needed.
Good to Know: We recommend that your firm add as much detail as possible when creating time entries. Time entry details, like the date, the task, and the assigned team member, are visible on invoices.
You can also use targeted write-ups/write-downs on invoices. This adjusts the amount owed based on the work finished by specific team members. This gives you greater clarity in the Team Member Productivity report and can help you make better decisions.
11. As needed, click + Add saved time and expenses to add previously saved time entries to the invoice.
Warning: When adding time to an invoice, if the "Group" setting is applied for the line item, the Quantity & Rate will be locked.
To adjust the quantity, you'll need to update the time entry.
To adjust the Rate, please use the WU/WD.
Caveat! If you have line items based on time entries and are grouped by service items on the invoice, you will still have the ability to adjust the rate field. This lets you override the default rates if there are specific rates for different clients.
Best Practice: Level up your reporting game by adding more details to invoices! When creating an invoice, you'll now see four additional columns: Assignee, Date, Task, and Subtask. These columns will autofill with the information from added time entries.
Good to know: Practitioners will be able to see all outstanding credits for clients right within the invoice.
Apply the credit by selecting the credit you would like to add to the invoice.
Please Note: Firms with QBO integration do not have this ability.
12. Toggle Single Line Invoice to create an invoice that shows only a description and the totals due.
After toggling Single Line Invoice, you will not be able to edit your service items and time entries. To edit services again, toggle Single Line Invoice to off.
Enter a Description for the Single Line Invoice. Your description will be shown in place of the services.
13. Click Preview to see how your invoice will look.
14. Click Send to send your invoice to your client.
Alternatively, you can Save, Download, or Print the invoice by clicking on the associated icon.
